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Pretreatment estimates, prior authorizations and predeterminations of benefits
Christopher A. Moore, MA - ODA Director of Dental Services
Dentists recognize when they are not in a contractual relationship with an insurance company that it is ultimately the patient’s responsibility to be knowledgeable about their dental benefits plan. Many patients, however, either do not hold this view or, if they do, may have trouble understanding the complexities of their coverage.
A dentist’s well-meaning attempt to assist his or her patients in understanding…