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Dentists should exercise caution in responding to online reviews

by Keith Kerns, Esq. - ODA Director of Legal & Legislative Services
ODA Today

Have you searched for yourself on the Internet lately? There are dozens of sites devoted to reviewing and rating health care providers and most likely, one of these sites will be a top result to appear in your search. A recent study approved by the University of Michigan Medical School and published in the Journal of the American Medical Association found that 59 percent of patients found these online review sites to be “somewhat important”…

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