3C Technology Solutions

ODA Member Benefit

Members will receive at no cost ($1,000 value):

• Technology, Software, Digital Equipment, Cybersecurity and HIPAA Compliance Assessment.
  • Understanding of current shortfalls or future goals with technology.
  • Consultation with office on solutions to solve current technology shortfalls, achieve technology goals and comply with HIPAA standards and HITEC Act.
  • Service includes a floorplan layout of technology for those in the process of construction (new build, remodel, addition).
• 1-hour onsite support per month (less trip fee of $45) under a managed services agreement at no additional cost. If unused in the current month, 1 hour accrues throughout the calendar year.

Our Services

We Keep Your Practice Safe and Operating 24/7

3C Technology Solutions provides the cyber-focused, managed IT services your practice needs to keep operating safely, securely, and efficiently. Our entire team of experts gets to know your practice, your networks, your challenges, and your team. Through an initial understanding of your needs, we operate as your IT department, not as a third-party vendor.

We take a strategically planned approach to your cyber security and data management, including:

Managed IT Services

• Cloud Hosting & Solutions: MS365, Azure, AWS, Internal NOC.
• Cybersecurity – RMM, EDR, Network, Best Practices.
• Data Backup & Disaster Recovery.
• License Management: DNS, EDR, 365, PAX8, SDLan.
• Onsite & Remote Support.
• Policy Documentation.
• Quarterly Business Reviews, Forecast & Budgeting.
• Tech Disposal, Recycling, Repurpose.

Project Management

• New Client Onboarding, Existing Client Refresh, General Consulting.
• Infrastructure Design & Construction Services.
• System Design & Installation: Audio, Video, Surveillance, Access Control, Security, Phones.
• Circuit Design – Voice & Data.

Products

• HIPAA-Compliant Email Hosting.
• HIPAA-Compliant WIFI.
• Secure Firewall Systems.
• VOIP Phone Systems.

Monthly Managed Services Plan

Our Managed Service Plan is a monthly service program designed to provide comprehensive IT support that aligns with your practice’s unique needs and goals.  As your off-site IT department, our team of experts is monitoring your network systems 24/7/365, identifying issues, correcting problems and consulting with you about how to improve your IT for growth.

• Round-the-Clock Monitoring & Support.
• Regular Software Updates.
• Security Patch Management.
• Remote and On-Site Support When You Need It.
• Strategic IT Consulting.

About 3C Technology Solutions

We’re Your Partner, Not a Vendor

We work with more than 500 dental practices and businesses throughout Ohio. Our mission is to empower every dentist and their team with the technology, security, insights and knowledge to make decisions that align with your unique vision and goals.

• Personalized Consulting Approach: We provide tailored, unbiased advice on hardware and software compatibility, aligning with your unique vision and goals.
• Proactive Planning: We proactively plan to protect your systems, develop pre-emptive strategies to prevent issues, and actively fix any issues or errors that arise. We plan to protect your data. We plan for cyber attacks.
• Crafting Custom Technology Road Maps: Our experts create a unique “technology road map” to guide your technology decisions, ensuring alignment with your long-term objectives.
• Extensive Knowledge in Dental Industry-Specific Software and Hardware: Our team is well-versed in the latest dental software and hardware, ensuring seamless integration and operation in your practice.
• Understanding of HIPAA Compliance and Data Security Requirements: Our IT solutions give you peace of mind that your patient data is securely handled and stored, helping you meet compliance requirements and maintain your patients’ trust.
• Pre-Emptive Support: Our team continuously monitors your systems to identify and resolve issues before they can impact your practice. This approach minimizes downtime and maximizes productivity, allowing you to focus on what you do best – dentistry.