Understanding an Effective Multi-Generational Workplace

Course Information

Modern day workplace has four generations working under one roof: Baby Boomers, Generation Xers, Millennials and now Generation Z. All work together to accomplish common organizational goals, however, with differences in each of these generation’s viewpoints, upbringings, culture, ideas, beliefs and experiences, it is likely to see some tiffs or clashes within the organization. Hence, makes managing four different generations in the workplace an extremely difficult task to accomplish, though not impossible. With right guidance, support and advice, the task of managing these four generations under one roof is achievable. The support may come in various forms, one of which is this program.

This program focuses on managing four different generations in the workplace where author and practitioner Jeff Butler, backed by a decade of psychological research, shares insights about motivations, differences, and communication styles of these four generations. You will learn how organizations across various industries are thriving with a multigenerational workforce and how yours can too. Through this program you’ll find specific actionable strategies to manage your cross-generational challenges and turn your multigenerational workforce into a competitive advantage. The insights you gain about the various generations will not only help you manage the team in your dental practice or workplace but also in better understanding your patients and their needs and expectations as well as your family members and friends.

Learning Objectives:

• Discover potential points of generational conflict and tactics to handle them.
• Learn how to strengthen cross-generational communication to foster companywide ideation.
• Obtain specific strategies to leverage multi-generational differences like optimizing recruitment and retention.