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Overpayment recovery

by Christopher Moore, MA - ODA Director of Dental Services
ODA Today

Can an insurance company withhold payment for one patient because it made an overpayment for a different patient? Or, can an insurer withhold payment for one dentist's patient because it made an overpayment to a different dentist? And, if they can do these things, how far back can they go, six months, nine months, a year, longer?

“The Ohio Dental Association routinely receives a small number of calls from member dentists trying to address overpayment…

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